Privacy policy
Privacy Policy
1. Collection of Personal Data
At Elastics Group SNC, we collect the following information when you use our website and services: first name, last name, email address, postal address, telephone number, and shoe size. This information is essential for processing your orders, managing our after-sales service, and offering benefits to our best customers.
2. Use of Data
Your personal data are used exclusively for the following purposes:
- Processing and tracking your orders.
- Management of after-sales service.
- Offering exclusive benefits to our most loyal customers.
3. Sharing of Data
We share your information only with third parties essential to the processing of your order, including:
- Delivery services to dispatch your orders.
- Payment service providers to process your transactions.
We ensure that these partners strictly adhere to our privacy policy and the laws in force regarding the protection of your data.
4. International Transfers
We do not transfer your personal data outside the European Union or other specific jurisdictions.
5. Your Rights
You have extensive rights regarding your personal data, including the right to access, rectification, erasure, and restriction of processing. To exercise these rights, please contact us via support@sole-kix.com.
6. Data Security
The security of your personal data is ensured by Shopify's protective measures, our e-commerce platform. These measures are designed to protect your data from unauthorized access, loss, or destruction.
7. Cookies and Tracking Technologies
We do not use any cookies or tracking technologies on our website.
8. Consent and Policy Changes
Your consent to the processing of your personal data is explicitly collected via email. We will inform you of any significant changes to this privacy policy through the same means.
9. Contact
For any questions or concerns regarding this privacy policy, you can contact us via support@sole-kix.com or our Shopify platform.